How is the experience of acquiring a Biotecno scientific camera? Lets let our client, Dr. Lúcia Yurika Yoshimoto, from São Paulo, SP, tell you, since the first referral she received until after-sales service. Our special thanks and gratitude to Doctor Lucia!
“I have a Pediatric clinic where I give vaccines too. As required by the Sanitary Surveillance, I needed a scientific chamber to store my vaccines. I called the distributors to recommend a brand and I had the recommendation of Biotecno. From the beginning I was very well attended by Mr. Roberto, who clarified all my doubts and sent me catalogs with photos and descriptions of the various models, which made my choice easier. After the camera arrived, a technician was here to install the camera and teach its use. I really liked this vaccine chamber.”
“It has several features that alert us if there is a risk of the temperature falling outside the 2°C to 8°C range. An alarm sounds if this happens. There is also a system that makes automatic calls to two or more phones, registered in the camera memory, so that, even when no one is in the clinic, we are alerted.”
“In addition, the Biotecno chamber can come with an attached battery which, in the event of a cut in the electricity network, keeps the chamber working for 48 hours or even longer, if you choose to do so, preventing the loss of vaccines. It also allows you to make a daily, weekly or monthly report of the entire temperature variation every hour.”
“The technician was excellent, very efficient and kind. He managed to teach us how to handle the camera well. The chamber is working very well, keeping the temperature always around 4.5°C to 5.5°C. I was very satisfied with the equipment and with all the service, which fulfilled everything that was arranged from the beginning.”
Dr. Lucia Yurika Yoshimoto
São Paulo, June 2021.